Guest Experience & Sales Manager: Events & Accommodation

Location: Krinklewood Estate, Broke Fordwich, Hunter Valley, NSW
Job Type: Full-Time (Thursday to Monday)

About Us
Krinklewood Estate is a certified organic and biodynamic vineyard in the heart of the Hunter Valley. Our estate is renowned for its premium wines, unforgettable weddings, boutique accommodation, and vibrant hospitality—including our trattoria, Cézan. With Provençal charm, award-winning wines, and a commitment to sustainability, we offer guests an escape defined by beauty, nature, and authenticity.

The Role
We’re seeking a confident and personable Guest Experience & Sales Manager to drive and grow our weddings, events, and accommodation offerings at Krinklewood Estate. This dynamic, guest-facing role is perfect for someone with a passion for hospitality, sales, and creating memorable guest experiences.

We currently host 40+ weddings per year and are focused on growing this number year on year, establishing Krinklewood as one of the Hunter’s leading premium wedding and event destinations. From boutique weddings and elegant corporate retreats to Provençal-inspired welcome dinners and relaxed wedding recoveries, you’ll help deliver events that reflect the estate’s luxury and sustainable ethos.

This is a full-time role, primarily onsite Thursday to Sunday, with the option to work from home on Mondays. Onsite accommodation is available upon request for team members who would like to stay overnight.

Key Responsibilities

  • Conducting warm and engaging wedding and event tours that showcase the beauty and uniqueness of Krinklewood
  • Following up with prospective couples and clients with compelling, professional sales communication
  • Managing the end-to-end sales and planning process for 40+ weddings and events per year, with a focus on growth
  • Overseeing accommodation bookings, check-ins, and quality control to deliver an exceptional guest experience
  • Driving accommodation occupancy and exploring new growth opportunities
  • Providing onsite assistance during weddings, corporate events, welcome dinners, and wedding recoveries to ensure seamless guest experiences
  • Supporting day-to-day operations across our Cellar Door and Cézan Trattoria & Bar when needed

You Bring

  • Proven experience in event or venue sales (weddings a major bonus!)
  • Warm, confident communication style and a genuine passion for guest experience
  • Excellent organisational skills and the ability to manage multiple bookings and timelines
  • Flexibility to assist across a range of areas in a fast-moving, boutique environment
  • Strong attention to detail, hospitality mindset, and a love for the Hunter Valley lifestyle
  • Willingness to work onsite across the key days of our operations (Thursday–Sunday)

Perks

  • Work in one of the Hunter’s most picturesque and premium locations
  • Be part of a close-knit, passionate team with a focus on excellence and creativity
  • Staff discounts across our wines, trattoria, and accommodation
  • Immerse yourself in the Hunter Valley lifestyle, surrounded by vineyards, nature, and a thriving hospitality community
  • Access to estate wine, events, and seasonal team gatherings
  • Onsite accommodation available upon request for overnight stays

To Apply

Send your CV and a short note about why you’d love to join us at Krinklewood to info@krinklewood.com. We look forward to meeting you!