Office Administrator / Personal Assistant

Krinklewood Organic Biodynamic Vineyard

Office Location:

Krinklewood, Hunter Valley or Stone House, Bilgola Northern Beaches, NSW.

Do you have a passion for sustainability and a knack for seamless communication? Krinklewood, an idyllic haven nestled in the Hunter Valley, is seeking a dynamic and detail-oriented Office Administrator / Personal Assistant to join our vibrant team. This role is your ticket to the heart of our operations, where you will be instrumental in managing communications and providing indispensable support to the owner.

Responsibilities:

  1. Communication Maestro:

    • Serve as the gatekeeper for all incoming communication channels, including emails, phone calls, and social media.
    • Be the friendly face behind cellar door interactions, managing reservations, inquiries, and ensuring a delightful customer experience.
    • Take the lead on social media engagement, crafting engaging posts and responding to comments and messages.                              
  2. Membership Marvel:

    • Coordinate membership-related queries, applications, and benefits, ensuring a seamless and positive membership experience.
    • Work closely with the team to foster a sense of community and exclusivity among our valued members.
  3. Events Extraordinaire:

    • Ensure that all initial event inquiries and ongoing questions are answered professionally and timely.
    • Collaborate with the events team to help facilitate the flawless execution of weddings, events, and tastings.
  4. Personal Assistant Prodigy:

    • Provide dedicated support to the owner, managing their personal administrative tasks contributing to the overall efficiency of business operations.
  5. Accommodation Alchemist:
    • Take charge of accommodation bookings, managing reservations, check-ins, and check-outs.
    • Collaborate with the cleaning staff to schedule and oversee cleaning activities for accommodation units, ensuring pristine conditions for our guests.


Qualifications:
  • Proven experience in office administration, customer service, and social media management.
  • Exceptional organisational and multitasking skills.
  • Proficiency in Google Suite, social media platforms, and basic accounting software. Shopify a bonus.
  • Strong interpersonal and communication skills, with a friendly and professional demeanor.
  • Ability to maintain confidentiality and handle sensitive information.

Benefits:

  • Competitive salary commensurate with experience.
  • Exciting opportunities for career growth within a thriving organization.
  • Unique work environment surrounded by the natural beauty of the Hunter Valley &/or Northern Beaches.
  • Discounts on Krinklewood products.

How to Apply:

If you're ready to immerse yourself in the world of organic biodynamic vineyards and play a pivotal role in our success, send your resume and a cover letter detailing your relevant experience to info@krinklewood.com

Join us at Krinklewood, where your passion for organisation, communication, and personal assistance will contribute to creating unforgettable experiences in the heart of the Hunter Valley wine region!